Delivery & Returns Policy

Delivery

We currently only deliver with Ireland.

Delivery: €5 per order

Free delivery over €49

Delivery in Ireland will be made within 28 days from shipping, though it is usually 3-5 business days. If stock is not available there may be a potential delay and we will keep you informed. 

If you need your shipment signed for upon delivery, tracked to its final destination or sent as priority shipping, this will incur a higher shipping cost and you need to contact us before placing your order.

Refunds & Returns

If you feel the purchase is not suitable you can return the goods to us within 28 days from receiving them for a full refund. We will accept the goods back providing it is unused, in the original packaging and fit for re-sale.

If a product is defective in any way, please return it as soon as possible after becoming aware of the defect and we will either deliver a new one to you or refund you the cost of the product. Any breakages or damages from delivery must be reported to us within 24 hours of receiving the goods.

You can notify us by telephone 016774685 or email beanhivedublin@gmail.com in advance of sending your return parcel by emailing them

Please pack your product(s) and the original receipt carefully in the original box and packaging. Please ensure nothing gets damaged in transit (the good(s) are your responsibility until they reach us).

Bring your package to the Post Office and ask for a receipt of postage. If you wish to return the item(s) directly to Beanhive we will be very happy to help you.

Please note that the customer will be responsible for the cost of returning the goods to us. For the customer protection and convenience we recommend that customer use a recorded delivery service. Please note that all relevant packing slips and other documents should accompany the product on its return to Beanhive Ltd, No.26 Dawson Street, Dublin 2. Once this procedure has been adhered to and the goods are returned in their original packaging and fit for re-sale, the customer will then receive a full refund. Please note, refunds can take up to 30 days to appear on your credit card.

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